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Looking for more infomation or just want to say hello? We are here to help and answer any questions you may have.
Our customers' satisfaction is our number one priority.
However, as we are a marketplace the products sold are from a variety of vendors therefore we can only accept returns on an exceptional basis. Should you have a defective item, please contact us and we will reach out to the marketplace member immediately to address your concern.
Should a marketplace member allow for a special case return, the product must be in new condition. Please note that customers are responsible for return shipping costs.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
We ask our marketplace participants to ship within 5 business days. Standard delivery usually takes around 7 - 10 business days.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Marketplace products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!